Try to remember the last time you received feedback or constructive criticism.
Our lives are made up of feedback, so you probably don’t have to dig too far back. Maybe it was your spouse telling you that you needed to change your shirt. Your teenager saying they wished you’d do X differently. A post on social media that received more or less likes than you expected. It’s all feedback. The opinions and reviews of others about your life and the way you are.
So what are we getting at? An introduction. An introduction to one of the most important lessons you will ever learn as a leader, and the sooner you learn this one the better.
How to receive, and give, feedback.
The challenge this week is simple: Recognize feedback that comes to you every day, and identify what type of feedback shuts you down.
We tend to expect that those in charge know how to give feedback. Especially in medical environments. If a new nurse doesn’t know she is performing a procedure incorrectly, the lack of feedback can be detrimental, even fatal.
This series of posts has a double benefit. While it will be centered on becoming a master receiver of feedback, it will also be a clear lesson on what pathways to take in order to provide good feedback. The rewards of this are worth every step you can take to get there. So be attentive to the feedback that comes to you this week. This is the next step to true leadership.
The superb source behind many of these ideas is the book Thanks for the Feedback by Douglas Stone and Sheila Heene.