“There was a car accident involving several victims from the same family. They were all brought to Regions Hospital. As the family members were taken to different rooms for treatment, one of the ER nurses noticed the mother was particularly upset. With no interpreter present she was unable to communicate with the woman. As she put herself in the mother’s shoes, she realized the absence of her baby in the other room was causing her distress. The nurse found the baby, and once its condition was stable took her into the mother’s room, placing then side by side. The calming effect of the mother was immediate.”
-Anonymous contributor, Health Partners, Minnetonka, MN
This simple and brief story represents situations we come across daily in health care. Health care, in its essence, is meeting the needs of others. A selfless career.
While I was walking around the cubicles at a California health care organization recently, I saw some writing on a white board that said “Why be ordinary when you can be awesome”. I LOVE THAT QUOTE!!
We talk all the time about going the extra mile, and recently had a post about just that. This week though, I want you to notice the acts of others. What small moments of humanity, that are awesome, are happening on your team? I assure you they are happening, and their frequency is hugely impacted by you.
Enjoy this week. Enjoy the small acts of humanity you notice.
(This story was taken from the book, “What’s Right in Healthcare” stories compiled by Sutter Health)