We started out the year by talking about elite level transformation and later in the month told about a team of charge nurses that is making this transformation.
New learning is locked in place by habits. Since old habits die hard, today we are going to provide a framework within which you can work to develop these new learnings. I would encourage you to go back into the archives of the physician leader interviews from last year and see what you see as the most important aspects for your growth.
The work from Daniel Goleman on emotional intelligence is the source of this framework. He breaks this into two parts, Personal Competence and Social Competence. Take what you have noted from the leadership interviews and see how they fit into this framework. This is time tested material. Goleman first published this volume, Working with Emotional Intelligence in 1998. Unlike other trends which come and go, this has stayed solid, so please don’t speed through this. Take your time to figure out what is the specific competence subset that would be the most beneficial to pursue in the next three months. And don’t assume, because you have arrived at a certain level of leadership that you are above dominating the basics. Elite performers have a focused approach to their improvement. You should do no less.
Personal competence has three components, which have further sub-categories as follows:
- Emotional awareness
- Accurate self- assessment
- Self control
- Achievement drive
Social Competence has two components with the noted subcategories:
- Understanding others
- Developing others
- Service orientation
- Leveraging diversión
- Political awareness
- Conflict management
- Change catalyst
- Building bonds
- Collaboration and cooperation
- Team capabilities
Which of these areas need attention? How will you go about that? This will not happen unless you put together a plan, establish accountabilities, and a loop that emphasizes constant change and adjustment. The great book The Creator’s Code, by Amy Wilkinson, talks about the OODA loop, used by fighter pilots. Observe, orient, decide, act. How can that play for you here?
Please know that I am more than happy to work with you on this pathway. Just send over an email to that effect and we can start to work.
The next posts will focus on some of the mental keys necessary to master new learning.